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User Rights

Users are informed of the possibility of exercising their rights of access, rectification, cancellation, and opposition. Everyone also has the right to restrict the processing of their personal data, the right to have their personal data deleted or transferred to the data controller, and the right to data portability.

The user has the possibility to file a complaint with the Spanish Data Protection Agency or the competent authority of the respective Autonomous Community when they have not obtained a satisfactory solution in the exercise of their rights by sending a written complaint to the same.

Unless the User objects by sending an email to the email address info@keyfamilyapartments.com, their data may be used, if applicable, for the purpose of sending commercial information from Key Family, S.L.

The provided data will be kept as long as the business relationship is maintained or for the years necessary to comply with legal obligations.

The User is responsible for ensuring that the information provided through this website is accurate and is liable for the accuracy of all the communicated data. They will keep it updated to reflect a true situation and will be responsible for any false or inaccurate information provided and for any damages, inconveniences, or problems that may cause to Key Family, S.L. or third parties.

That information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent unauthorized access or use, manipulation, deterioration, or loss of your data.

However, the user should be aware that the security of computer systems is never absolute. When personal data is provided over the Internet, such information may be collected without their consent and processed by unauthorized third parties.

Key Family S.L. declines any responsibility for the consequences that such acts may have for the user if they voluntarily published the information.

You can access and exercise these rights by submitting a written and signed request, which can be sent to the address Carrer Guinardó, 24 08041 Barcelona, Spain, along with a photocopy of your ID card or equivalent document. Or in the same way, at the following e-mail address: info@keyfamilyapartments.com

These rights will be processed within a period of 1 month, which can be extended to 2 months if the complexity of the request or the number of requests received so requires. This is without prejudice to the obligation to retain certain data in accordance with legal terms and until any potential liabilities arising from a possible treatment or, where applicable, from a contractual relationship are prescribed.

In addition to the above and in relation to data protection regulations, users who request it have the possibility to arrange for the deletion of their data after their death.